There are numerous other benefits that I get from this software. It's very easy for them to do it themselves. I also never required to teach my team about the installation, implementation or usage of the software. I also do NOT need to learn complicated technical terms to operate this software. I can use it easily without getting into the depth of complex technical issues. I can send marketing/promotional mails to mass population across the nation and also across the world. I can find the contacts of any person across the world using this software. I worked around it by installing calc and then save in calc and then open in excel, but it just seems odd to me and an extra step. Ive never seen a software that required excel to be installed in order to save a file in excel format. I can not export as excel because I do not have excel installed on the server, only locally on my laptop. However I run this software on a server, for more power and dedicated resources. For example I run excel on my business laptop, where I want to ultimately work with files. Also the export only works if you have a certain element installed. I have no idea why, this seems counter intuitive to me and complicates things for my use, but it is what it is. I have to save all the rows with all the responses and then open each file in excel and pull out the emails and save them to another file. There seems to be no way to save off just valid and invalid emails etc. The customer service was awesome, the software installed easily and MOST importantly it worked as described. Its good, Id buy it again, still using it.
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